Terms and Conditions:(Scheme closed for new members from 1/7/2009)
When you join PC Life Support you are credited with 6 hours to use during the year, for each PC or laptop that is included in the scheme

If during the year you need more time than what was purchased on enrollment, you may buy hours in 3 hour blocks at the current rate.

At the end of the year, when you renew, your available hours are restored to 6 per computer.

However if you have bought additional hours and some of these are unused at the end of the year, then the unused additional complete hours are added to the new total for the next year.

You can determine your outstanding hours by checking your latest jobsheet, this will have a number of hours available at the start of the visit, deduct from this the number of hours that the visit actually took, noted in writing on the jobsheet.

It may be a good idea, before your year expires, to do as some folk do and choose to call in PC Life Support for an "MOT Check and clean up" if they have unused base hours. This can achieve a number of benefits - an annual check can reveal problems before they arise, it can be an opportunity to improve the speed of a slowing computer, and gives a chance to ask "face to face", those little questions that may have been bugging you.